Shipping policy

📦 Shipping Policy

Shipping Origin

We ship worldwide from our partner warehouses and logistics centers (mainly located in Asia, the United States and Europe).
Delivery times may vary depending on the destination country and local customs procedures.

Order Processing Time

  • Order processing: 1–5 business days
    This is the time we need to confirm your payment, prepare your items and hand your parcel over to the carrier.

Once your order has been shipped, we will send you a tracking number by email (when available).

🌍 Estimated Delivery Times by Country / Region

All delivery times below are estimates and are given in business days (excluding weekends and public holidays).

  • United States (USA):
    ⏱️ Approx. 15–20 business days

  • United Kingdom (UK):
    ⏱️ Approx. 15–25 business days

  • Europe (Spain, France, Germany, Italy, etc.):
    ⏱️ Approx. 15–25 business days

  • Canada:
    ⏱️ Approx. 15–25 business days

  • Mexico:
    ⏱️ Approx. 20–30 business days

  • Latin America (Chile, Colombia, Argentina, Peru, etc.):
    ⏱️ Approx. 20–35 business days

  • Asia & Oceania (Japan, South Korea, Australia, etc.):
    ⏱️ Approx. 7–20 business days

  • Rest of the World:
    ⏱️ Approx. 20–40 business days

❗ What Can Affect Delivery Times?

In some cases, shipments may take longer due to factors beyond our control, such as:

  • Customs inspections or delays

  • National holidays or peak seasons (Black Friday, Christmas, etc.)

  • Strikes or issues with local carriers

  • Extreme weather conditions or natural events

We always do our best to ensure your order arrives as quickly as possible, but we cannot guarantee exact delivery dates when such situations occur.

📝 Important Information

  • All delivery times shown are estimated, not guaranteed.

  • Business days do not include Saturdays, Sundays or public holidays.

  • It is the customer’s responsibility to provide a complete and correct shipping address.

  • If a parcel is returned to us due to an incorrect or incomplete address, we may offer reshipment, but additional shipping fees may apply.

💬 Questions About Your Country?

If your country is not listed above, or if you would like a more precise estimate for your address, please contact us at our customer support email or through our social media channels. We’ll be happy to assist you.